Refund Policy
A legal disclaimer
As your coach, I want to see you succeed just as bad as you. So I expect for you to commit to the program 100%.
Refund Policy - the basics
If you are signed up for monthly/weekly coaching, you can terminate your coaching
program at any time. For monthly/weekly coaching you will be charged every
month/week automatically until you cancel.
In the event that you do not want to continue your coaching, please advise me either through the coaching app or email me at reuben.querimit@gmail.com at least 72 hours prior to your next billing date. It is your responsibility to know when your billing date is. Ask me if you aren't sure.
If your card has been charged and you wanted to cancel but you did not cancel in
time and you want a refund. You will receive a partial refund and you will be charged
a 35% late cancellation fee on the amount that was charged if it is within 24 hours
since the payment has been processed. If it's been more than 24 hours, you will not
receive a refund but credit for coaching that you can use anytime.
NOTE: If you just signed up and changed your mind within 24 hours of signing up
and want a refund, policy is the same as above! You will receive a partial refund and
you will be charged a 35% cancellation fee. If it's been more than 24 hours, you will
not receive a refund but credit for coaching.
Pause
You can pause your coaching at anytime. If you want to take a break from coaching,
medical break, financial break, etc. I am very flexible. I can always pause your
coaching and have you start back up when you are ready. If you are in the middle of
the month and you have some weeks left, you will still have those weeks when you
come back.
In the event that you need to pause your coaching please advise me either through
the coaching app or email me at reuben.querimit@gmail.com